Terms of Service

Customer-facing rule - Policy-based application: The relationship between a store user and gocontigo is governed by these Terms of Service together with the linked order and privacy policies.

Product information and safe use

Customer standard - Store-specific procedure: Product pages aim to describe reusable bottles, mugs, tumblers, lids, and related accessories accurately. Device displays vary, so the instructions supplied for each item control care and safe use.

Liability and mandatory rights

Policy detail - Documented detail: Any limitation of liability applies only as far as governing law allows and never removes mandatory consumer protections.

Order review and acceptance

What to expect - Verified provision: Order confirmation remains conditional on available inventory, successful payment authorization, and reasonable security checks.

USD pricing, shipping, and taxes

Process overview - Customer-ready choice: Checkout is conducted in USD, and the order may include taxes required by law even though standard shipping is complimentary.

Acceptable website use

Service note - Verified requirement: Prohibited conduct includes unlawful use, security circumvention, unauthorized access, harmful interference, and misuse of protected store content.

Cancellation and return remedies

Storefront practice - Practical direction: A customer may ask to cancel before shipment. Once shipped, the order is subject to the Refund Policy for returns, exchanges, and credits.

Customer service contact

Customer assurance - Structured procedure: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigogaren.shop

Phone: 512-797-4842

Physical and return address: 836 Robertson Rd, Columbia, Kentucky, 42728, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).