Shipping Policy

Relevant standard - Support-oriented practice: Every order accepted by gocontigo must have a United States delivery address; standard US shipping is always free.

Address corrections and cancellation

What to expect - Responsive provision: If a US address needs correction, notify us before dispatch. Cancellation remains possible before shipment only.

Processing and transportation estimates

Service approach - Order-specific clarification: The published schedule consists of 1-2 business days for processing plus approximately 4-6 business days for carrier delivery.

Shipment tracking

Service approach - Clear method: Each dispatched order includes trackable carrier information, which may take a short period to become active.

Taxes

Direct guidance - Direct information: Any tax due on an order is collected as required by the applicable jurisdiction.

Business and support information

Plain-language summary - Transaction-focused clarification: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigogaren.shop

Phone: 512-797-4842

Physical and return address: 836 Robertson Rd, Columbia, Kentucky, 42728, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).